OFFERING FULL TIME, WEEKLY OR ON CALL SUPPORT ASSISTANCE TO YOUR INFRASTRUCTURE TO MEET YOUR NEEDS IS OUR WAY TO ENSURE YOUR BUSINESS STAYS ACTIVE IN THE TECHNOLOGY SECTOR.
We provide a variety of support options to meet our clients’ specific assistive needs. Whether they have an IT team and require a weekly continuous and ongoing support for efficiency or no presence of any technical team and require the presence of a personal stationed in house at specific business periods to ensure the success of your transactions, we have the resources to deliver to the specific need of every customer.
Other services include remote management, asset management, performance monitoring, security monitoring and update maintenance, Infrastructure diagnostics and troubleshooting, Configuration, deployment and installation, Upgrades and migration to new platforms. Each customer receives a report tailored towards their needs and success of their environment amongst other documentation which enables them keep track of changes and functionality of their Environment such as As-Is and Would-Be Documents, hand over notes/documents as well as Documented use case tests.